Effective Date: June 6, 2026

At PropFirm.Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

By using PropFirm.Agency, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you contact us, book a strategy call, submit a form, or purchase services, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Website URL
• Project information
• Service interests
• Billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Date and time of visits
• Website usage data

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Deliver our services
• Process payments
• Schedule consultations
• Provide customer support
• Improve our website
• Improve our marketing efforts
• Send important service updates
• Detect fraud and security issues
• Comply with legal obligations

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Accepted payment methods may include:

• Visa
• Mastercard
• American Express
• Discover
• Stripe
• Cryptocurrency

We do not store full credit card information on our servers.

Payment processors may collect information necessary to complete transactions according to their own privacy policies.

4. Cryptocurrency Payments

When cryptocurrency payments are used:

• Wallet addresses may be recorded for transaction verification.
• Blockchain transactions are public and may be permanently visible on the applicable blockchain.
• We do not control information stored on public blockchain networks.

5. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, personalize content, and enhance user experience.

Cookies may be used by:

• Google Analytics
• Microsoft Clarity
• Website security tools
• Performance monitoring services

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Analytics and Tracking Technologies

We use third-party analytics and behavioral tracking tools to understand how visitors interact with our website and to improve our services.

These tools may include:

• Google Analytics
• Microsoft Clarity

These services may collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral sources
• Click activity
• Scroll activity
• Session duration
• General website interaction data

Microsoft Clarity may record website usage through session recordings, heatmaps, mouse movements, scrolling behavior, and interaction patterns to help us improve website usability and performance.

Google Analytics helps us understand website traffic, visitor behavior, marketing effectiveness, and overall website performance.

The information collected through these tools is used for analytics, website optimization, user experience improvements, marketing analysis, and security monitoring.

7. Marketing Communications

We may send emails regarding:

• Service updates
• Business communications
• Consultation requests
• Project information
• Marketing content

You may unsubscribe from marketing emails at any time.

8. Information Sharing

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Website hosting providers
• CRM providers
• Analytics providers
• Email service providers
• Legal or regulatory authorities when required by law

9. Data Retention

We retain personal information only for as long as necessary to:

• Deliver services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, it may be securely deleted.

10. Data Security

We implement reasonable security measures designed to protect your information from:

• Unauthorized access
• Unauthorized disclosure
• Alteration
• Misuse
• Loss

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. International Users

Our services may be accessed from multiple countries.

By using our website, you understand that your information may be transferred to and processed in jurisdictions where privacy laws may differ from those in your country.

12. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

Users should review the privacy policies of any third-party websites they visit.

14. Children’s Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Your continued use of our website constitutes acceptance of any revised Privacy Policy.

16. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Prop Firm Agency

Email: [email protected]

Phone: +1 (365) 656-0569

Address: 2601 Matheson Boulevard East, Unit 17, Ontario, Canada

Website: PropFirm.Agency

By using our website, you acknowledge that you have read and understood this Privacy Policy.